We’re Making Improvements to Online Banking with BlueIQ™

Thursday, May 12 at 08:30 AM
Category: Arvest News

We want to assure you that your feedback has been heard, and we are working to make improvements to Online Banking with BlueIQ™. Enhancements and fixes will be rolling out over the next several months. Many changes will take some time to implement, so watch for further updates in coming months. In the meantime we’ve released some of these enhancements today.  

Categorization – Automatic transaction categorization for new transactions has been improved, resulting in more accurate descriptions applied to new transactions. We still offer the ability to customize your transaction categories. Please note, today’s improvements to automatic transaction categorization will not change your customized transaction categories or previously categorized transactions. 
 
Naming Transactions – In addition to customizing transaction categories, you can also choose to customize the name of a transaction. We have made some enhancements to better match renaming rules you have created.

Transaction Descriptions – Additional details will be provided in the transaction description. Today’s improvements to transaction descriptions will only apply to transactions going forward.

Account Links – Account names on the dashboard are now underlined as a reminder they are clickable links. Clicking on these links takes you to that account’s detailed transactions, which includes your running balance.

Goal Setting – When you’re setting goals on the planning tab, you can now indicate the rate of return in a fraction of a percent (e.g., 0.25 percent) and not just a whole number. This should help you more accurately match interest rates for an Arvest account you have assigned to a goal.

Other new enhancements to Online Banking with BlueIQ™ include:
  • Recurring transfers involving closed accounts will automatically cancel.   
  • Alerts can now be filtered by payment alerts, in addition to the other filter options.
  • Other bugs have been fixed.
Many more enhancements you have suggested are scheduled for future releases. Please continue to watch for communication on the blog and within Online Banking with BlueIQ™ as additional changes and updates are implemented. 
 
Tags: Customer Question, Online Services, Technology
 

Online Banking with BlueIQ™ is Here

Tuesday, February 16 at 09:00 AM
Category: Arvest News

Welcome to our new online banking! We’ve been upgrading customers to this new system over the past several months and now all of you can experience Online Banking with Blue IQ™. 

While retaining the speed, convenience and security you've become accustomed to, Online Banking with Blue IQ™ adds new features that enhance your understanding of how you save and spend. In addition to standard online banking functions, our upgraded system includes easy-to-use personal money management tools to help track your spending, set savings goals and streamline household financial management.

Because we appreciate your relationship with Arvest and want you to utilize Online Banking with BlueIQ™ in the ways that most fit your needs, we've created numerous resources to help you get acquainted with our new system. They include: 
 
  • An Online Banking with BlueIQ™ resource
  • Demos to help you complete routine online banking functions and locate information in the new system
  • Answers to your most Frequently Asked Questions 
  • A User Guide designed to provide you with basic information and step-by-step instructions for everyday functions 
  • A “Help” tab with answers to questions inside Online Banking with BlueIQ™ and “?” and “IQ” icons to teach you how features and services work and how they can help you 
If you have specific questions you haven’t been able to find answers to, please contact customer service at (844) 225-8347 or email us.
 
We’re excited to have you join Online Banking with BlueIQ™! 
 
Tags: Online Services
 

Mobile Web and App Updates Available Now

Wednesday, July 23 at 08:15 AM
Category: Arvest News

We are pleased to announce an Arvest Mobile Banking update is now available to improve your experience when using the iPhone® app, iPad® app, Android™ app or Mobile Web services.

Specifically, push alerts for iPad® and Android apps are now accessible. You can enable push notifications for our mobile alerts, which include:

  • Low balance
  • Deposit confirmation
  • Overdraft posted
  • Check cleared

iPhone®* and iPad®* users will be prompted to accept the required update. Android™* users will see a refreshed interface and will be prompted to accept the required update.

Mobile Web has always put the primary functions of Arvest Online Banking within reach of your preferred mobile device. Now, however, you will see a new look that provides a more app-like visual experience.

Some of the many functions you’ll still be able to enjoy include:

  • Check balances
  • Get history
  • Transfer funds
  • Pay bills
  • Locate a branch/ATM

If you have a question or would like more information, please call (866) 952-9523.

Message and data rates may apply. Please consult your carrier for details. To opt out of text banking, text HELP to 36272 or call (866) 952-9523.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Mobile Banking, Online Services
 

Keeping Your Financial Life Simple

Monday, March 31 at 10:20 AM
Category: Personal Finance

Unless you are very different from most people, you do not want to spend lots of time handling your finances, do not want to worry about your finances, and do not want to make your financial life any more complicated than it has to be.

Keeping your financial life simple can save time and reduce stress. Here are nine ideas you may want to consider.

  1. Keep the number of financial accounts you have to a minimum.  A checking account, a savings account, an investment account and perhaps an IRA account are the basic ones you probably need.
  2. Deal with as few financial institutions as possible. This will cut down on the mail, eliminate paper and make your finances easier to understand. A solid relationship with one institution may also come in handy when you need to borrow money. Check out the Arvest Switch Kit to help you move relationships with other financial institutions over to Arvest.
  3. Use direct deposit for your paychecks. This saves time and puts your money to work faster.
  4. Enroll in Arvest Online Banking. Being able to check your balances, review your account activity and pay bills electronically is more convenient and will save money on postage.
  5. Use your ATM card wisely. Avoid frequent withdrawals but be careful about carrying too much cash. Be sure to record all your ATM activity in your checkbook register.
  6. Reconcile your checking account every month. Your statement probably has a form on the back to use if you are not using personal finance software.
  7. Use an automatic savings plan to transfer funds each month from your checking account to your savings account. This plan builds assets and you may not even notice you have less to spend.
  8. Enroll in your retirement plan at work. Regular savings and the potential for your employer matching some or all of your contributions will help your retirement funds grow quicker.
  9. Establish an organized system for paying bills. Have one place to store them, pay them on a regular basis before the due date and establish a storage system for those you have paid.

By following these nine best practices or similar concepts, you can help your finances to run like clockwork and prepare you for both your short-term and long-term financial future.

Tags: Debit Cards, Financial Education, Online Services, Retirement, Savings
 

Mobile Banking Enhancements Coming Soon

Wednesday, December 11 at 10:35 AM
Category: Arvest News

You’ve asked. We’ve listened. We’re excited to announce Arvest Mobile Banking Alerts and Arvest for iPad app are coming soon to enhance your banking experience!

Mobile Alerts
Soon, Arvest Mobile Banking customers will be able to create text, email and push* alerts to manage their finances more efficiently. Mobile Banking Alerts are managed within the Mobile Banking tab inside Arvest Online Banking. Register your mobile phone in Mobile Banking now so it’ll be even easier to register for text alerts when they become available.

When Mobile Banking Alerts are available, you can select which of the following alerts you’d like to receive:

  • Low balance (user specifies amount)
  • e.Statement available
  • Debit transaction over a specific amount
  • Deposit posted
  • Overdraft fee posted
  • Any check cleared
  • Any withdrawal

iPad App
The long anticipated Arvest for iPad App is coming soon to all Arvest Mobile Banking customers.

Arvest iPad app features include:

  • Designed specifically for iPad.
  • View account balances and transactions
  • View check images
  • Transfer funds
  • Deposit checks
  • Pay bills
  • Locate a nearby Branch/ATM
  • Stay up-to-date on Arvest News via the blog

Keep an eye on our blog and arvestmobile.com. We’ll let you know when these changes are live and available for your banking convenience.

*Push alerts available for iPhone only. iPad and Android phone push alerts coming in late 2014.
**Blog edited by blog admin on 12/19/2013.

Tags: Financial Education, Mobile Banking, Online Services, Technology

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