Mobile Web and App Updates Available Now

Wednesday, July 23 at 08:15 AM
Category: Arvest News

We are pleased to announce an Arvest Mobile Banking update is now available to improve your experience when using the iPhone® app, iPad® app, Android™ app or Mobile Web services.

Specifically, push alerts for iPad® and Android apps are now accessible. You can enable push notifications for our mobile alerts, which include:

  • Low balance
  • Deposit confirmation
  • Overdraft posted
  • Check cleared

iPhone®* and iPad®* users will be prompted to accept the required update. Android™* users will see a refreshed interface and will be prompted to accept the required update.

Mobile Web has always put the primary functions of Arvest Online Banking within reach of your preferred mobile device. Now, however, you will see a new look that provides a more app-like visual experience.

Some of the many functions you’ll still be able to enjoy include:

  • Check balances
  • Get history
  • Transfer funds
  • Pay bills
  • Locate a branch/ATM

If you have a question or would like more information, please call (866) 952-9523.

Message and data rates may apply. Please consult your carrier for details. To opt out of text banking, text HELP to 36272 or call (866) 952-9523.

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: Mobile Banking, Online Services
 

Keeping Your Financial Life Simple

Monday, March 31 at 10:20 AM
Category: Personal Finance

Unless you are very different from most people, you do not want to spend lots of time handling your finances, do not want to worry about your finances, and do not want to make your financial life any more complicated than it has to be.

Keeping your financial life simple can save time and reduce stress. Here are nine ideas you may want to consider.

  1. Keep the number of financial accounts you have to a minimum.  A checking account, a savings account, an investment account and perhaps an IRA account are the basic ones you probably need.
  2. Deal with as few financial institutions as possible. This will cut down on the mail, eliminate paper and make your finances easier to understand. A solid relationship with one institution may also come in handy when you need to borrow money. Check out the Arvest Switch Kit to help you move relationships with other financial institutions over to Arvest.
  3. Use direct deposit for your paychecks. This saves time and puts your money to work faster.
  4. Enroll in Arvest Online Banking. Being able to check your balances, review your account activity and pay bills electronically is more convenient and will save money on postage.
  5. Use your ATM card wisely. Avoid frequent withdrawals but be careful about carrying too much cash. Be sure to record all your ATM activity in your checkbook register.
  6. Reconcile your checking account every month. Your statement probably has a form on the back to use if you are not using personal finance software.
  7. Use an automatic savings plan to transfer funds each month from your checking account to your savings account. This plan builds assets and you may not even notice you have less to spend.
  8. Enroll in your retirement plan at work. Regular savings and the potential for your employer matching some or all of your contributions will help your retirement funds grow quicker.
  9. Establish an organized system for paying bills. Have one place to store them, pay them on a regular basis before the due date and establish a storage system for those you have paid.

By following these nine best practices or similar concepts, you can help your finances to run like clockwork and prepare you for both your short-term and long-term financial future.

Tags: Debit Cards, Financial Education, Online Services, Retirement, Savings
 

Mobile Banking Enhancements Coming Soon

Wednesday, December 11 at 10:35 AM
Category: Arvest News

You’ve asked. We’ve listened. We’re excited to announce Arvest Mobile Banking Alerts and Arvest for iPad app are coming soon to enhance your banking experience!

Mobile Alerts
Soon, Arvest Mobile Banking customers will be able to create text, email and push* alerts to manage their finances more efficiently. Mobile Banking Alerts are managed within the Mobile Banking tab inside Arvest Online Banking. Register your mobile phone in Mobile Banking now so it’ll be even easier to register for text alerts when they become available.

When Mobile Banking Alerts are available, you can select which of the following alerts you’d like to receive:

  • Low balance (user specifies amount)
  • e.Statement available
  • Debit transaction over a specific amount
  • Deposit posted
  • Overdraft fee posted
  • Any check cleared
  • Any withdrawal

iPad App
The long anticipated Arvest for iPad App is coming soon to all Arvest Mobile Banking customers.

Arvest iPad app features include:

  • Designed specifically for iPad.
  • View account balances and transactions
  • View check images
  • Transfer funds
  • Deposit checks
  • Pay bills
  • Locate a nearby Branch/ATM
  • Stay up-to-date on Arvest News via the blog

Keep an eye on our blog and arvestmobile.com. We’ll let you know when these changes are live and available for your banking convenience.

*Push alerts available for iPhone only. iPad and Android phone push alerts coming in late 2014.
**Blog edited by blog admin on 12/19/2013.

Tags: Financial Education, Mobile Banking, Online Services, Technology
 

Online Banking Login Changes

Tuesday, November 19 at 09:35 AM
Category: Arvest News

Arvest has updated the way Arvest Online Banking users log in to their accounts. This change requires no action on the part of the current Online Banking users. Users no longer see the specific image and phrase on the password screen.

The image and phrase components had been used on Arvest Online Banking since 2007, but no longer are needed for the login process; Arvest now employs other, more modern security measures to help protect your accounts. Your current login ID and password has not changed; simply enter those in the appropriate fields on the screen as you always have.

If you have any questions or need help with your login ID or password, please contact Arvest Customer Service at (866) 952-9523.

This blog was revised on Dec. 12, 2013.

Tags: Online Services
 

Receive Answers More Quickly and Easily on Arvest.com

Thursday, June 13 at 09:40 AM
Category: Arvest News

A new online tool is now available to help you find answers to banking questions more quickly and easily than before! The Ask Arvest feature is located on arvest.com and is available 24/7 to answer common questions about our products, services and many other topics related to banking with Arvest. The goal is to improve your experience by providing quick access to helpful answers.  

What does it do? How does it work?
When you visit arvest.com, you can enter a question into the Ask box at the top right of each page and click the Ask button to search for an answer. The response to the question is returned on a subsequent page, along with related responses and other suggested questions that may also be of interest. You may rate the quality of the answer and either ask another question or choose one of the other suggested questions. The response page also serves as a keyword search result page, providing links to website pages containing similar topics. Ask Arvest will not return answers to any specific questions relating to your balances or other private account data.

The Ask Arvest question and answer system was first implemented in March on Arvest’s welcome page during Arvest’s acquisition of 29 branches. The system helped answer questions posed by these new customers. During the conversion period, Ask Arvest provided more than 20,000 responses to customer inquiries. We are now adding this tool to support the entire arvest.com website!

We believe this tool will quickly prove to be helpful in providing online self-service to you and improve your overall banking experience at Arvest.

Tags: Online Services

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