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Submitted questions will be answered by an Arvest banker and may appear on the Arvest Blog.

MetroPCS to Soon Support Mobile Banking

Tuesday, August 25 at 09:17 AM

MetroPCS, a wireless provider serving many metro areas throughout the US, will soon be certified to support Arvest Mobile Banking.  MetroPCS customers will then be able to manage their Arvest accounts from a mobile device.  MetroPCS serves customers in many Arvest markets including Oklahoma City, Tulsa, Little Rock, Fort Smith, Northwest Arkansas, Springfield and Kansas City.  Watch for more information on when MetroPCS is available for Arvest Mobile Banking users, expected within the next 30 days.

Mobile Banking is currently supported by AT&T, Sprint, Alltel, Verizon and for certain devices on T-Mobile and US Cellular.  The most popular devices used by customers to access Mobile Banking are the Apple iPhone and RIM Blackberry.  Sign up for Arvest Mobile Banking by clicking the "Mobile Banking" tab inside Arvest Banking On the Net.

Visit our website to learn more about Arvest Mobile Banking.  To learn more about MetroPCS, visit their website and view a coverage map.

 

Is Mobile Banking Safe?

Tuesday, December 30 at 04:59 PM

Mobile Banking is safe, and the application is protected with two-factor authentication and encryption of offline data storage. Mobile banking requires a 6-digit PIN to access the application, and all data placed into local storage on the mobile device is encrypted. This ensures that if the mobile device is lost or stolen, the data stored locally for the Mobile Banking application is unreadable as individual data.  As long as your PIN is unknown, your personal information remains unaccessible.

A few other features about the safety of Arvest Mobile Banking include:
- 128-bit encryption protects your data
- Set your own 6-digit PIN
- No personal data stored on your phone
- Manage your own Mobile Banking account online


As with any service where your personal privacy and data is involved, you should keep your login PIN private to prevent unauthorized access.  Our Mobile Banking will allow you to change your PIN as often as you like, or deactivate your phone if lost or stolen from inside the secure area of Arvest Banking on the Net.    Visit www.arvestmobile.com for more detailed information, a demo and FAQs on Mobile Banking.

To sign up for Mobile Banking, look for the "Mobile Banking" tab inside Arvest Banking On the Net.

 

 

iPhone Mobile Banking Availability in the News

Tuesday, November 04 at 10:36 AM

Arvest Mobile Banking's availability on iPhone via the Firethorn mobile app has been highly publicized on the mobile news sites.  The rapid spread of this announcement underscores the desire of iPhone users to do their banking via their phone.

According to a March article in The New York Times, iPhone users access news and information, use search engines, link to TV and video clips and listen to music significantly more than smartphone and Blackberry owners and other mobile phone users. 

Here are some links to the recent media coverage of iPhone and Arvest Mobile Banking:

Arkansas Business:  Arvest Makes More Mobile Moves

CNET:  AT&T and Firethorn Bring Mobile Banking to iPhone Customers

Tulsa World:  Arvest Bank on iPhone Program

 

 

Mobile Banking now available for iPhone

Friday, October 24 at 08:29 AM

We are pleased to announce that Arvest Mobile Banking is now supported for iPhones with AT&T.  Although the official announcement from Apple, AT&T and Firethorn has not been released, you can sign up now and begin using the free service.

The user interface was designed specifically for iPhone and is located in the Apple App store.  To get started with Mobile Banking on your iPhone, log into Arvest Banking On the Net and select the Mobile Banking tab option.  Follow the instructions, including selection of the iPhone as your device.

For more information on Arvest Mobile Banking, including other supported carriers and devices visit our Mobile Banking website.

 

iPhone Mobile Banking Launch Coming Soon

Wednesday, October 08 at 10:35 AM

A big day is on the way for Arvest customers who are iPhone users.  In the very near future the popular Apple iPhone will be certified to support our Mobile Banking application.  When available, iPhone users will be able to find the "Mobile Banking on AT&T" item in the iPhone App Store.

With the iPhone’s interactive touch screen, Mobile Banking is easy and the large display area and user-friendly interface make managing your accounts easy and fun. 

With Mobile Banking you can:
• View checking and savings account balances and account history
• Create one-time funds transfers between accounts
• Schedule one-time bill payments using Arvest BillPay
• Securely view your financial information (it’s encrypted, plus if your handset is lost or stolen, you can block access using Arvest Banking On the Net)

Watch for more updates soon on the impending iPhone Mobile Banking launch.

 

 

Alltel Wireless Now Supports Arvest Mobile Banking

Thursday, September 25 at 03:09 PM

As of September 24, Alltel has become a certified carrier for our mobile banking service.  Those who are Arvest Bank and Alltel Wireless customers may now use Arvest Mobile Banking on their Alltel mobile device. 

The launch for Alltel as a certified carrier includes 29 of their most popular phones and data devices.  For more information on what phones are supported, visit our Arvest Mobile Banking website.  As more devices are added, we will keep the list up to date.

Signing up for Mobile Banking can be done inside (after you log in) of Arvest web banking, simply click the "Mobile Banking" tab across the top to get started.

There will be more updates as Alltel makes their official announcement early next week.

 

"When will Arvest Mobile Banking work with other mobile carriers such as Sprint and Alltel?"

Thursday, September 25 at 02:48 PM

Thank you for your question on mobile banking for carriers such as Sprint and Alltel.   We are pleased to announce that as of September 24th, Alltel Wireless has been certified to support the Arvest Mobile Banking service.  So, currently AT&T, Alltel and Verizon are the primary carriers supported for our mobile banking product.  We have received questions about other carriers such as T-Mobile, US Cellular and Sprint.  We are also anxious to be able to provide mobile banking to the customers all wireless carriers.
 
Due to the importance and sensitivity of your banking data, Arvest mobile banking depends on encrypted transmissions over the wireless carrier's network and this is why not all carriers are currently supported.  Our mobile banking partner, Firethorn, is in negotiations with several wireless carriers and we are very hopeful additional carriers will be added in the near future.   In addition to the carriers, Firethorn is constantly working on supporting additional devices.
 
We want to keep you informed of any new announcements in regards to new wireless carriers or devices (iPhone is a popular question) as we learn of developments.  At that time we will certainly add the news to the blog, our main website, and to www.arvestmobile.com.  As a reminder, with Arvest Mobile Banking, you can securely check balances, transfer funds and pay bills, all from your mobile phone and you sign up for service inside our web banking service.

Password Precautions

Monday, September 22 at 11:20 AM

Choosing the right password for online security is very important to help prevent unauthorized access to any of your secure online areas such as email, shopping sites or networking sites. 

The safest choices for computer passwords contain eight or more characters, combine parts of two unusual words, mix capital and lowercase characters with symbols or numbers, or combine foreign and English words. According to PC Magazine, certain passwords are hacked more often because they are so commonly used.

These do-not-use risky passwords include “password”, “123456”, “abc123”, “letmein”, “monkey”, “password1”, and your first name. So use caution when selecting your password to protect yourself from harmful hackers.

Arvest uses a multi-factor authentication process to help secure your online banking sessions - a secure sign on protocol using challenge questions and a site-key image.  Although it requires you to take an additional step or two to login to your web banking, it creates a much more secure environment for you when managing your accounts online.

This new level of security is an effective way to help discourage identity theft, discourage online banking fraud and to help you know you are on the authentic Arvest online banking website.   Secure sign on is customizable, allowing you to choose an image and a secret phrase.  When logging on, if you do not see the correct image and phrase, you will know you are on a fraudulent site and should not proceed with your login.