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Submitted questions will be answered by an Arvest banker and may appear on the Arvest Blog.

"Banking Green is OK...but what about accessing my information if my web service is down?"

Friday, June 27 at 02:48 PM

Thanks again for your excellent questions.  It's great to see a customer thinking about their own personal back-up plan.  If you are unable to access our Web banking product for any reason, including issues with your personal computer or ISP, our call center representatives could fax you a copy of your statement or make a paper copy available to you at the Arvest Bank location of your choice.  If neither of these options were convenient for you, they could mail the statement to you.

If you would like to store your statements for future access, you can save them to your local hard drive.  Depending on the software you have, you could cut and paste to save them as simple text files, word processing documents, or Adobe PDF files. The statements are very  efficient and won't take up much space.  Regardless of the file format you choose, please consider backing up the files and keeping the back-ups in a safe, secure place.  The usual back-up options work fine which could include burning the files to a CD or DVD, or storing them on a portable hard drive or second computer. While printing a paper copy of the statements is "less green," this is of course a viable long-term storage and back-up option as well.

You can sign up for e.Statements online.  To receive e.Statements, you must be an Arvest Banking On the Net customer.

Mortgage Loan Planning Checklist

Monday, June 23 at 09:08 PM

If you are preparing to buy a home this spring and are ready to apply for your mortgage, it is helpful to be prepared when contacting your lender so the process can be as quick as possible.  With that in mind, I've prepared a list of the required information or documentation you will need.

General information for all mortgage applications:

  1. Original pay stubs covering the last 30 days, for each applicant.
  2. Original W-2 forms for the last two years, for each applicant.
  3. Original bank statement for the past three months for all checking and savings accounts.
  4. Name, address, phone number of current and/or previous landlords covering the past 24 months.
  5. Original 401k and/or IRA statements.
  6. Original investment account statement (past three months or most recent quarterly statement).

For more information on applying for a mortgage, FAQs or calculators, visit our Mortgage Information Center or contact your nearest Arvest Mortgage lender.