Thanks for the notification and reminder about not giving account information over the phone.  Many people panic and do this even when they usually have good common sense and would not.  Once again, thank you.

I knew this was a scam call when they never said anything about Arvest bank and asked me for personal information.

Every member of my family has recieved calls of this nature.  Some were recorded, some were live.  Some had a number show up on caller ID, some did not.  Some indicated a bank card other than where we do business. 

We just hung up but I wonder how many people did not.

Thank you also, we have been scamed two times since Jan.

My mother and brother both received these phonecalls, however they were in regards to my brother's account.  The caller ID showed up on his iPhone and the number was from Ontario Canada.  My mother had caller ID on hers, area code 281.  She knew it was fraudulent when the automated system asked for the card number.  These happened on Friday, 7/2/2010 after hours.  When she tried calling the number back, it was busy.  My brother doesn't have an account through Arvest, only a military account. 

I have been contacted twice over the years for suspicious activity on my Arvest Credit Card.  Both times my information had been compromised there was a small 'fishing' charge to my card and Arvest recognized this as suspicious activity.  I got a call on a Sunday morning for a transaction that was coded as me being there in another state!  Nothing like that news while you are having your morning coffee!  Anyhow, the representatives were very clear about what was going on, who they were and such.  Always professional, polite and helpful.  My card was cancelled and they sent me new ones right away.  We've been customers of Arvest for over a decade and it is service like this that keeps us here.  Thanks for being a good bank in a sea of crummy ones.