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Text Message Scam Fraud Alert

Friday, February 25 at 01:21 PM

Please be on the alert for fraudulent text messages requesting your personal banking information and specifically information about your debit card(s).  These types of scams usually target many SMS text users regardless of where they bank. 

We have been notified by several customers who report that they received text messages indicating that their debit card had expired, was suspended or had been compromised.  The text messages prompted the card holder to call a number to check whether their card was affected.  The number provided is answered by an automated answering service that asks the caller for their card number, PIN, expiration date and security code.  As you probably already know, Arvest Bank does NOT contact customers via phone, email or text message asking for confidential information such as card numbers, PINs or security codes.

If you received a text message like this and entered your card information, please contact us immediately at (866) 931-9743 so that we can protect your account.

If you received a text message like this, but did not divulge confidential information, please notify us via email at reportfraud@arvest.com.  If possible, please include the phone number of the text message and describe what information the message asked for.

As a part of our fraud prevention efforts, Arvest Bank does contact customers by phone when we suspect the possibility of unauthorized transactions on your account.  These calls are made live and are not made using recorded messages.  We will not ask you for your bank card number, account number, card PIN or the security code on the back of your card.

For more information on protecting yourself and your accounts, please visit the Consumer Protection section of our website.

  

Arvest's Gilliam Recognized for 27 Years of Military Service

Friday, February 25 at 01:19 PM

We salute Kyle Gilliam for his 27 years in the Arkansas National Guard!  Kyle is the president of Arvest's Equipment Finance Division in Fort Smith, and he was featured in the Monday Matters article of the Times Record.  Next month he will retire from military service.

Here is that article by Rusty Garett as it appeared on the Times Record Online site on Monday, February 21, 2011:

There wasn't a time in his life that Kyle Gilliam did not want to wear the uniform of his country.

His father, Gary Gilliam, was a crew chief with the 188th Fighter Wing.

"I remember seeing my Dad come home from weekends on Guard duty wearing his fatigues," he recalled. "And by the time I was 12 years old, my mind was made up."

On his 17th birthday, the first day he was eligible, he had his parents sign the necessary papers and enlisted in the Arkansas National Guard.

"A lot of people say they sign up for the educational benefits. That was secondary for me," he said. The job was attraction enough.

And through the next 27 years, the job of Guard duty has been a part of his life — a part he has balanced with his civilian career and family life.

One day next month, that part of Gilliam's life will end. He is retiring from military service.

From the time he joined the Guard, Gilliam said its benefits manifested themselves. He said life in uniform introduced him to the discipline and dedication necessary for a successful life.

"Military life makes the maturation process more rapid," he said. "Things you learn, like the chain of command, translate to civilian work. Things I learned in the military have helped me become a better leader."

After basic training, Gilliam enrolled in college at Arkansas Tech University. He graduated with a degree in agricultural business and a minor in marketing. He also furthered his military education, including graduation from the Non-Commissioned Officers Academy and The Community College of the Air Force.

In addition to formal courses and studies, he said military service provided him the opportunity to travel. "I've gone to places I would never have gone to, and some I would never want to," he said.

Deployments to Central America, Europe, the Middle East and numerous locations in the U.S. have all be "eye-opening experiences," which Gilliam said reinforced his belief that "there is nothing like home."

Gilliam began his civilian career in insurance and migrated into banking in 1994. He worked with Merchants Bank and Deposit Guaranty, which became Regions. He worked five years with the Bank of the Ozarks in Little Rock.

In 2007 he joined Arvest Bank, where he was involved in creation of the bank's Equipment Finance Division. He is currently president of that division, which serves all 234 Arvest branches in the Arkansas-Oklahoma-Kansas market that it serves.

Gilliam holds the designation of certified lease professional, a distinction shared with only 182 others in the nation.

Gilliam said working for Arvest has made it easier for him to be in the Guard. He said the bank understands the obligations of military commitment and accommodates its employees who are called to service.

Craig Rivaldo, president of Arvest in Fort Smith, describes Gilliam as one who "has a passion for anything he believes strongly in. He is fond of and proud of his military history and the time he has served, and his passion about that is very obvious."

"He is also passionate about his role as a president of the leasing company for our $11 billion bank group," Rivaldo said. "Anyone who talks to him about leasing will learn he is extremely passionate about that as well."

Gilliam draws the support in his professional life from his family. He and his wife, Jackie, met while they were students at ATU.

The daughter of a career Army officer, Jackie Gilliam said, "My dad was in the military all my life until I went to college." She said she grew up familiar with a military life and how it can impact a family.

In their 20 years of marriage, she said she has accepted "giving him up one weekend a month," and knowing that Kyle can be called up at any minute. "It's a feeling that puts you on edge, and you have to live with that feeling," she said, adding it is one that she will be free of only when she knows he cannot be called again.

"I admire and respect the ladies whose husbands are on active duty," she said. "I feel what they go through all the time."

The couple have a son, Grayson, 17, who attends Union Christian Academy, and a daughter, Madison, who is 14 and attends Greenwood schools. Jackie Gilliam is a kindergarten teacher at Westwood Elementary School in Greenwood.

Gilliam has witnessed a dramatic change in the role of the National Guard through his tenure.

Once a force with a role for "filling in" for full-time, active duty military forces, or as the line of last defense in the event of a Soviet attack, he said the Guard is now an integral part of the nation's military force.

Members of the Guard routinely serve on the front lines in overseas combat zones and protecting our borders, as well as at home.

Gilliam said while Guard members one time counted on monthly weekend drills and two weeks of service during the summer, they are routinely called for more than that now.

"You're going to be deployed, probably every couple of years," he said. "There is nothing wrong with it. It is just a different mindset."

Facing a different type of service, Gilliam said, today's Guard members are challenged to maintain optimal physical condition, something that previously had not been emphasized as much.

Gilliam's most recent duty assignment has been with the 188th Fighter Wing in Fort Smith. He has been operations superintendent with the Civil Engineering Squadron. Prior to that he was assigned to the Joint Forces Headquarters, located at Camp Robinson in North Little Rock. His duties there were as liaison for the Air National Guard safety program.

He holds the rank of master sergeant.

Lt. Col. Vincent Langdon, 188th Force Support Squadron Commander, calls Gilliam "an outstanding example of what today's citizen soldier is all about."

Col. Tom Anderson, wing commander of the 188th, also referred to Gilliam's citizen solider status, a role Anderson said requires the difficult balance of family, employer and the military.

"He excelled at everything he did and helped the 188th accomplish its mission," Anderson said.

Gilliam said he is "humbled" by the accolades his retirement is attracting. "So many have done so much more than I have," he said. He said he decided against any formal retirement ceremony. He already has received a framed certificate denoting his time of service.

Gilliam, who is 43, said finding himself with just one full-time job, he intends to spend his newfound leisure time sharpening his pilot skills in a recently acquired Piper Archer, and taking more frequent trips to a family beach house at Gulf Shores.

"I'm going to miss the people," he said of his Guard comrades. "They are like family to me. We have a special bond."

He said the National Guard offers "a diversity of people out there. We've got attorneys, plumbers, bankers, all who come together and work toward a single mission — the service and defense of our country. That's what makes it work."

 

'Arvest Night' at ORU Mabee Center in Tulsa on February 24th

Wednesday, February 16 at 08:27 AM

Arvest Bank in Tulsa is hosting an 'Arvest Night' on Thursday, February 24th, at the Oral Roberts University basketball game against IUPUI!

Be there as the Golden Eagles take on IUPUI at the Mabee Center.

Start time is 7:05 PM, and you won't want to miss the Arvest "Blizzard of Balls" during the game.

As a special thank you, Arvest customers receive FREE tickets.

Click here to claim yours!

 

  

Arvest SBA Lending Exceeds National Trend with 53% Increase

Thursday, February 10 at 06:11 PM

The U.S. Small Business Administration (SBA) saw lending for two of its largest programs rise nearly 30 percent nationwide in its fiscal 2010, which ended September 30.  Likewise, Arvest Bank in Arkansas announced an increase in SBA loans of 53 percent at the end of its fiscal 2010, which ended December 31, over fiscal 2009.

This increase provides a record $75 million in the bank's SBA portfolio.  The 2009 portfolio was $49 million. In addition, Arvest provided funding for over $36 million in SBA loans in 2010, which far exceeded the national trend of increased SBA lending.

"Arvest is proud to be one of Arkansas' largest SBA lenders and this increase in our SBA loan portfolio is a strong indicator that we are here to help the communities in which we are located. What’s really important to remember is more small business owners in more towns and cities across the state have the capital they need to grow, expand, hire and succeed. We have never stopped making loans, small business or otherwise, to qualified individuals and we will continue to do so," Jackie Randle, senior vice president and SBA loan administrator, said.

The SBA is a government agency that provides support to small businesses, such as education and preparedness to apply for loans through banks or financial institutions.  The SBA does not make direct loans to businesses, but acts as a guarantor on loans.  Its mission is "to maintain and strengthen the nation's economy by enabling the establishment and viability of small business and by assisting in the economic recovery of communities after disasters."

Arvest attributes much of the SBA loan growth to the bank's availability of local lenders and knowledge of each of its individual markets and to renewed national interest in SBA lending programs which are directed to borrowers who often do not have access to normal lending products.

Visit the Arvest Small Business Resource Center today to learn more about the services we offer.

  

Winter Weather Branch Updates

Thursday, February 10 at 12:03 AM

Snow accumulations in various Arvest markets are causing some branches to change their operating hours.  Please check below to see if branch service is interrupted in your community.  We will update the list below as information changes, if you must get out on the roads, please check this list before making your way to a branch.

We do our best to keep this list updated, but the changing conditions with road closings and the safety of associates may necessitate changes and updates as the day progresses.

Statement Delay Notice - Due to the weather, delivery of paper account statements prepared between the 5th and 10th of February may be delayed a day or two. We apologize for the inconvenience, thank you for your patience. 

EARLY CLOSINGS for Thursday, February 10

  • Almost all NW Arkansas branch locations will close at 5:00 p.m. today and will resume regular operating hours on Friday
    • Berryville locations will remain open until 6:00 p.m.

Many other locations will likely have updates throughout the day, please check back for information as it is available.

 

---- Check back for more updates as they become available. ----
 

Winter Weather Branch Updates - Sat, Feb 5

Friday, February 04 at 10:05 AM

The ice and snow accumulations in various Arvest markets are causing some branches to change their operating hours.  Please check below to see if branch service is interrupted in your community.  We will update the list below as information changes, if you must get out on the roads, please check this list before making your way to a branch.

We do our best to keep this list updated, but the changing conditions with road closings and the safety of associates may necessitate changes and updates as the day progresses.

BRANCH UPDATES

Locations in the following regions have branches with delays or closings.  Check back for more information on branch service interruptions. 

  • Springfield area
    • Branson Landing and Hollister locations are CLOSED today
    • Gretna will be drive-thru only and will close at noon today
  • Fort Smith area
    • Midland branch CLOSED today

       

  ----check back for more updates as they become available----

Winter Weather Branch Updates - Tuesday, Feb 1

Tuesday, February 01 at 09:48 AM

---- UPDATED 2:10 p.m. ----

Winter weather has covered most Arvest Bank communities.  The ice and snow accumulations are causing some branches to open late or to close early. Please check below to see if branch service is interrupted in your community.  We will update the list below as information changes over the next few days, please check this list before making your way to a branch:

CLOSED OR CLOSING LOCATIONS

Locations in the following regions have closed for the day.  Check back on Wednesday for more information on branch opening delays.

  • All Tulsa metro area
  • Oklahoma City metro area
  • Greater Kansas City area
  • Springfield area
  • Bartlesville area
  • Joplin area
  • Shawnee area
  • Limited call center availability today
  • All Northwest Arkansas closing at 3:00 p.m.
  • Fort Smith area including Van Buren, Alma, Mena, Sallisaw and Poteau closing at 4:00 p.m.

 

 ----check back for more updates as they become available----

For helpful information on dealing with winter weather, here are some helpful links:

Winter Home Protection Tips from Weather.com

Driving in Snow or Ice from Weather.com

 

 

 

Mike Jacimore Named Sales Manager of Arvest Bank in Fort Smith, AR

Tuesday, February 01 at 12:17 AM

Arvest Bank in Fort Smith, AR announced the promotion of Mike Jacimore to Sales Manager of Arvest today, replacing Rodney Shepard who will be moving to the Arvest Springfield location as their President.

Mike most recently served as Community President of the River Valley Arvest locations, which included Russellville, Clarksville and Paris.  These locations will remain part of his territory with the move.  Mike has over 19 years of banking experience.  He graduated from the University of Arkansas with a Bachelor of Science in Business Administration majoring in Finance.

When asked about the move, Mike stated, "I'm am ready to jump in with both feet and get started with my new role.  I’ll miss Russellville greatly, as it's home, but I know Fort Smith is a wonderful community to live and raise a family so we are very much looking forward to the move." Jacimore has been very involved in the Russellville and surrounding area communities and currently serves as the Secretary for Friendship Services, member of the Business Advisory Board at Arkansas Tech University, past board member for the Russellville Chamber of Commerce, Past Chairman and current member of the Red Coat Committee.

Craig Rivaldo, President of Arvest Bank Fort Smith/River Valley, had this to say after the announcement, "Mike has done a tremendous job since joining Arvest and since day one, completely believes in our Culture and Core Values.  Arvest is lucky to have talented associates that are promoted from within our company and we can’t wait for Mike to make his mark in his new position."

Mike is married with three children.